At Ethnic N More, we are dedicated to providing a seamless shopping experience for our customers, ensuring timely and reliable delivery of all ordered products. To make your shopping experience enjoyable, please take note of our shipping policy guidelines:
Reliable Delivery:We are committed to delivering the products you order to the right customers at the right time. You can trust our well-established delivery mechanism, which ensures products reach you without any defects, damage, or quality issues.
International Shipping:For international buyers, shipping charges are based on the destination and quantity of units purchased. Rest assured, we offer the most subsidized rates and the best services at each step of the delivery process. International orders are delivered in 7-15 working days depending on the location it be vary accordingly.
Cost-Effective Shipping:Shipping costs are determined by the weight of your package. We guarantee you the most affordable fees for shipping.
Courier Services:Both domestic and international orders are shipped and delivered through leading courier services. This ensures accurate and timely delivery in good condition.
Customer Responsibility:Ethnic N More will not be held responsible if you, the customer, refuse to accept the parcel from customs or the delivery company. You bear full responsibility for accepting the product and taking necessary steps (if required) with the courier company or any local government body.
Order Processing Time:Orders are typically shipped within 5 working days or as per the agreed-upon date at the time of order confirmation. High-value orders may take up to 7-10 working days for shipment. After shipping, you will have the option to track your order online. In the case of defects in low-range products, there might be a possibility of 10% to 15% product replacements or refunds, as per your choice, and Ethnic N More will not be liable for 100% availability.
Stitching Time:If you have ordered for stitching, please note that an additional 5 to 7 days will be required for product delivery.
Multiple Addresses:If you wish to ship multiple items to different addresses, we recommend placing separate orders. For multiple items in a single transaction, shipped to a single destination, the delivery date will be set based on the availability of the last ordered product. However, if you need available products urgently, excluding the one available later, we offer that option with additional discounts for bulk purchases.
Refunds and Customer Support:In the unlikely event that any issues occur, and you do not receive the ordered products, we take full responsibility for refunding your payment. For any queries or concerns, our dedicated customer care team is here to assist you. You can connect with our support channel online to learn more about the shipping and delivery process.
Customs and Duties:Please note that any applicable customs or duties for ordered items will be billed separately to the customer by the courier company at the time of delivery. These duties and taxes are not a part of the customer's payment made to us.
Package Confirmation:Once we provide the tracking number, you, the buyer, must track the package and confirm its delivery within 24-48 hours, as per the date and time mentioned on the courier company's website.
Delivery Confirmation:If the courier company's website updates the status of the package as "delivered," and we do not receive any confirmation from you within the specified time for delivery, we will consider the package delivered to you in good condition. Ethnic n more will not be responsible for any loss thereafter.
At Ethnic n more, we value our customers' trust and aim to build long-lasting relationships with enduring commitments. Our shipping policy is designed to ensure a smooth and transparent delivery process for your utmost satisfaction. Should you have any questions or need assistance, feel free to reach out to our customer care team.
